Refunds

NOTE: Replacement or exchange will be delivered with in 5 to 10 business days.

If refund is approved the refund will be credited into original method of payment within 10 business days

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

  • First, check your bank account again.
  • Then contact your credit card company. It may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at info@mvofficial.in.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email at info@mvofficial.in and send your item to our warehouse.

Shipping Returns

NOTE: Customers can easily book a return online via the 'MY ORDERS' section within 5 days after delivery of the order.

Need Help?

For questions related to refunds and returns, contact us at info@mvofficial.in.